What to expect when your stairlift is installed

The team at Droitwich Stairlifts are committed to providing a seamless, professional experience for our customers. Here’s a step-by-step guide on what to expect when we’re installing a stairlift in your home, whether you're opting for a reconditioned stairlift for the first time or upgrading your current stairlift:

1. Initial consultation and free quote

The first step in the stairlift installation process is a consultation. During this stage, one of our experts – Simon, Shaun or Jay - will visit your home to assess your staircase and discuss your specific needs. Whether you need a straight or curved stairlift, we’ll take precise measurements to ensure the lift fits perfectly.

We offer reconditioned stairlifts – curved and straight Stannah lifts - that can be customised to suit your preferences. If you're considering a refurbished stairlift, we can guide you through the most suitable options based on your budget and requirements.

Following the consultation, we provide a free, no-obligation quote, giving you a clear idea of the costs involved, including installation and any necessary maintenance or servicing.

Take a look at – or download – our brochure.

2. Choosing the right stairlift

At Droitwich Stairlifts, we offer a range of stairlift solutions to match your needs. If you have a straight staircase, or two, a refurbished Stannah stairlift could be the ideal choice, whereas a curved stairlift would be better for staircases with bends or landings.

Our stairlifts are from trusted brands, including Stannah stairlifts, renowned for their durability and smooth operation. Simon, MD has 20 years’ experience working for Stannah, so we ensure you receive a high-quality, reliable product.

Simon’s knowledge within the industry assures that all installations meet the highest standards. He explains: “Having worked in the stairlift industry for over 20 years, I’ve seen firsthand how the right stairlift can change lives. As a family-run business, we understand the importance of personal service, and we pride ourselves on being trusted by the local community.”

3. Professional installation

Once you’ve chosen your stairlift, the next step is the installation. Our team of expert engineers will arrange a convenient time for installation, ensuring minimal disruption to your daily routine. Our installations typically take between 3-5 hours, depending on the complexity of the system. Simon, Jay and Shaun will be available every step of the way to help you feel happier in your own home.

As a Checkatrade approved company, we are committed to providing professional and reliable service. Our engineers are fully trained, ensuring that your stairlift is installed to the highest standards for safety and comfort.

4. Testing and training

After installation, we will thoroughly test your stairlift to ensure it is operating smoothly and safely. We’ll show you how to use the controls and give you guidance on maintaining your stairlift for optimal performance. Whether it’s a refurbished curved stairlift or a straight stairlift, our engineers will walk you through the key features to ensure you feel confident using your new lift.

We also provide ongoing support and guidance, so if you have any questions or concerns after installation, we’re here to help.

5. Maintenance and servicing

At Droitwich Stairlifts, we believe in providing long-term support. That’s why we offer stairlift servicing to ensure your lift remains in top condition. Whether you need regular maintenance or unexpected repairs, we are here to help. We service all makes and models of stairlifts, even if they were not originally installed by us.

You can find out more about our stairlift servicing options by visiting our stairlift servicing page.

6. Upgrading your stairlift

As your needs change over time, you may want to consider upgrading your stairlift. Droitwich Stairlifts offer refurbished straight Stannah stairlifts, curved stairlifts and outdoor stairlift, which are an excellent option for those looking for a more cost-effective solution without compromising on quality. Upgrading your stairlift can provide improved features such as smoother operation, quieter motors and enhanced safety features.

Reviews from our customers

Don't just take our word for it! Here’s what our customers have to say about us:

• “Fantastic service from start to finish. The installation was smooth and the engineers were professional. Highly recommend Droitwich Stairlifts.” – Checkatrade review
• “The team were very helpful in explaining the process and made sure I was comfortable with the new stairlift. I feel much more independent now!” – Google review

Installing a stairlift is a big step towards maintaining your independence and quality of life.

At Droitwich Stairlifts, we aim to make the process as easy as possible for you. From the initial consultation to ongoing maintenance and upgrades, we’re here to support you every step of the way.

For more information about our stairlifts and services, get in touch with us today.